FacePoker Terms & Conditions — A Complete Guide in Plain English

1 General Terms & Introduction

This document sets out the terms governing use of the FacePoker platform. By accessing facepoker.ws or creating an account, you are deemed to have accepted these terms. Please read them in full before registering.

FacePoker is an internationally licensed online gaming platform. We are committed to providing players with a transparent and secure entertainment experience. These terms constitute a legal agreement between FacePoker and each registered user.

2 Account Registration & Use

Accurate and truthful information is required to open an account at FacePoker. Accounts created with false or incorrect information may be closed at any time and any balance held may be forfeited.

Each person may register only one account. If multiple accounts belonging to the same individual are found, all of them will be closed and all associated bonuses and winnings will be voided.

• The email address and mobile number provided at registration must be accurate.
• It is entirely the user's responsibility to keep their account password confidential.
• You may not allow anyone else to access or use your account.
• Transferring or selling your account to another person is strictly prohibited.
• FacePoker reserves the right to temporarily lock an account if suspicious login activity is detected.

3 Age & Eligibility Requirements

FacePoker is strictly prohibited for anyone under the age of 18. By registering, you confirm that you are at least 18 years old. If it is later established that a user was under 18 at the time of registration, all transactions on that account will be voided.

The following individuals are not eligible to use FacePoker:

• Anyone under the age of 18.
• FacePoker employees or members of their immediate family.
• Those who are prohibited from participating in online gaming under the laws of their own country.
• Anyone whose account has been previously closed or banned.

4 Deposit & Withdrawal Policy

Depositing at FacePoker is simple and secure. We support multiple payment methods including bKash, Nagad, Rocket, and bank transfer. Minimum deposit amounts may vary by payment method.

KYC verification must be completed on your account before you can make a withdrawal. Winnings derived from bonuses are subject to wagering requirements before they can be withdrawn. FacePoker reserves the right to hold and investigate any withdrawal if fraudulent activity is suspected.

5 Bonus & Promotion Terms

All bonus offers at FacePoker come with specific terms and conditions. By claiming a bonus, you agree to those terms.

• The welcome bonus applies to the first deposit only and is available once per account.
• To withdraw from your bonus balance, you must first complete the required wagering (typically 10x–30x).
• Some games contribute fully towards bonus wagering requirements, while others contribute only partially.
• Bonuses have an expiry date — any unused bonus will be forfeited once it expires.
• Each bonus offer may have a maximum bet limit.
• FacePoker reserves the right to modify, suspend, or cancel any bonus offer at any time.

6 Gameplay Policy & Fair Play

At FacePoker, all game outcomes are determined by an internationally certified RNG (Random Number Generator). This guarantees that every result is completely random and cannot be manipulated by anyone — not even FacePoker itself.

The following actions are strictly prohibited and will result in immediate account closure:

• Using bots or automated software to play games.
• Exploiting any technical glitch in a game.
• Colluding with other players to manipulate a game.
• Using any fraudulent method to influence game outcomes.

If a connection is lost during a live game, FacePoker will resolve the situation based on its own server logs.

7 Responsible Gaming

FacePoker is deeply committed to responsible gaming. Gaming should be a source of entertainment, never a source of problems. That's why we give players the tools to stay in control of their gaming.

• Set your own daily, weekly, and monthly deposit limits.
• Set a session time limit.
• If needed, activate self-exclusion to remove yourself from the platform.
• Take a cooling-off period — anywhere from 24 hours to 30 days.

8 Privacy & Data Protection

FacePoker is committed to protecting your personal information. Data we collect is used solely for account management, KYC verification, and service improvement. Your information is never sold to third parties.

For full details on how your data is collected, stored, and used, please see our Privacy Policy Read.

9 Account Suspension & Closure Policy

FacePoker reserves the right to temporarily or permanently close an account under the following circumstances:

• If the Terms & Conditions are violated.
• If evidence of fraud or bonus abuse is found.
• In the investigation of illegal or suspicious transactions.
• If KYC information is found to be false.
• At the account holder's request.

Any valid balance is returned before account closure where possible; however, bonuses and related winnings may be forfeited if the account is closed due to a terms violation.

10 Dispute Resolution

If you have any concerns or questions about a game outcome, please contact FacePoker's support team first. We aim to respond to all complaints within 48 hours.

If you are not satisfied with the support team's resolution, you may file a complaint with FacePoker's licensing authority. In all disputes, server logs and game history are treated as the final and definitive evidence.

11 Policy on Changes to Terms

FacePoker reserves the right to update these terms at any time. If significant changes are made, registered users will be notified via email or an in-platform notification.

Continuing to use the platform after any changes have been made will be considered acceptance of the updated terms. We recommend checking this page regularly.